CPSharing is an organization which focuses itself on end-to-end support to organizations where communication and information are essential for doing business from day to day.

CPSharing is the result of a merger between CliënTel and Pridis.

CliënTel, setup 1998, has supported numerous customers in optimising their Contact Centers or business communication environments. For further information, please look at  www.clientel.nl. 

Pridis, set up in 1994, is a successful supplier of specific niche communication solutions within Contact Centers and company telephony surroundings. For further information please look at www.pridis.com

CPSharing combines its knowledge in the field of company processes and technology to offer optimum communication solutions.

Our vision, mission and key values 

Our Vision

The Contact Center and business communications market is developing very rapidly. Organizations require structured communications and information solutions. There are numerous products on offer and they all  promise to solve most of the customer’s problems. During design and implementation, however, it quickly becomes apparent that there is an enormous legacy of information, with communication systems in which the proposed products are insufficiently incorporated, resulting in frustration and high implementation costs. Organizations need a knowledgeable partner who can master the whole chain, from marketing planning to basic technology, so that projects effectively become SMART (specific, measurable, acceptable, realistic and on time).

Our  Mission

To be a profitable expert within the Contact Center and business communications market (telebusiness market) by designing, implementing and optimizing processes, organization and technology. We achieve this by utilizing our broad and thorough knowledge of telebusiness, reflected in our recommendations and designs, and in the implementation and maintenance of effective applications. CP|Sharing clearly stands out in its market.

Accomplishing our Mission:

CP|Sharing is a prominent player in optimizing business communications and Contact Center environments.

How do we accomplish our mission?

• We are an effective and competitive partner;
• We are customer-focused and deliver quality solutions within an agreed time-frame;
• We cooperate with our customers in all our work, with the aim of improving the customer contacts of our customers;
• We offer our employees challenging work in a decisive organization;
• We provide excellent training opportunities for our employees;
• We adhere to our key values.

Our key values

“If your values are worth anything to you, they have to drive your behavior: embody your values, walk the talk, be your message”
(Ken Blanchard)

Our values determine the expectations we have of others. They help us to make judgments. They give us a foothold when we take decisions. Our customers and business partners can place their trust in our values. At CP|Sharing our values apply to all of us at all times. We must be able to express our values, when appropriate, to each other.

• Trustworthy
  We take our role as added-value telebusiness partner very seriously. We have total respect for our customer and act honestly and sincerely, being continuously aware that our support must optimize the customer contacts of our customers.
• Entrepreneurship
  We are entrepreneurs, not frightened of showing initiative, taking decisions, and being committed to achieving results.
• Involved
  We promise to deliver and we deliver what we promised, nothing less, everywhere and always.